Set industry standard for patient-doctor face time - with a goal of 50% increase over current measured industry average of 9-14 minutes.
Implement a no ‘sales pressure’ environment - maintain a strict focus on patient education, disease-detection, and emergencies.
Same-day appointments and after-hours coverage to ensure that a person can be seen within 24 hours of needing support.
LEAN6σ-compliant operations and implementation of artificial intelligence into digitalized work structures to drive down operating costs - and passing savings on to the patient.